Technology moves fast. What’s considered groundbreaking today might be taken for granted tomorrow.
At BXO, we’ve been part of that evolution for more than two decades. Long before smartphones became essential tools in healthcare, before connected devices were everywhere, and before digital transformation became a buzzword, we were already developing smarter ways to manage alarms, connect people, and make critical information available where it matters most.
And we’re still at it.
It started with a simple idea
Back in 2006, we introduced mobile alarm management with a local push notification service. The idea was straightforward: alarms shouldn’t be tied to a particular room, desk, or piece of equipment. They should reach the right person, wherever that person happens to be.
In 2007, Sweden’s first nursing home with mobile alarm management became a reality. A year later, we brought the same concept to the steel industry.
Different environments. Different challenges. The same fundamental principle: the right information, to the right person, at the right time.
That principle still guides us today.
We were doing digital before digital was the thing
In 2009, we introduced Sweden’s first fully digital carephone solution, helping move alarm communication beyond traditional analogue infrastructure.
By 2010, we were exploring nursecall as a service and multi-radio technology. In 2011, we worked with Samsung on NFC technology, and in 2012, we brought alarm management over Wi-Fi.
These weren’t technologies adopted simply because they were new. They were ways to make alarm systems more flexible, more accessible, and better suited to the real world.
Along the way, our solutions expanded beyond alarm delivery into medication support, planning tools, and increasingly connected care environments.
Built to handle the pressure
As our solutions evolved, so did the demands placed on them.
In 2015, LAS 7.0 demonstrated the ability to process 150,000 events per second. Not because anyone wanted to generate that many alarms, but because systems handling critical events need performance they can depend on.
Over the following years, we continued developing our platform, integrating new technologies and building an increasingly comprehensive ecosystem for welfare technology.
By 2018, our platform had grown into what we described at the time as Sweden’s largest service platform for welfare technology.
And we didn’t stop there.
Reliability isn’t a feature. It’s a responsibility.
When technology is used to protect people, coordinate responses, or support critical operations, reliability isn’t optional.
That’s why we’ve continued investing in resilience, redundancy, and the underlying architecture of our systems.
From triple-redundant communication and Linux support in 2021 to RAFT-based clustering in 2022, we’ve worked to make our solutions more robust, scalable, and adaptable.
Today, that same philosophy shapes the continued development of LAS, Pager, and our wider technology ecosystem.
We believe that critical systems should be open to integration, flexible enough to evolve, and designed to keep working when they’re needed most.
A lot has changed. Our curiosity hasn’t.
Over the years, we’ve seen technologies come and go. We’ve worked with everything from local push notifications and NFC to cloud services, distributed systems, and intelligent integrations.
We’ve learned a few things along the way.
That simple solutions are often the hardest to build. That reliability matters more than flashy features. And that the best technology doesn’t get in people’s way – it helps them do their jobs.
Most importantly, we’ve learned that innovation isn’t a one-time achievement. It’s something you keep doing.
We’ve been around for a while.
Long enough to know what works.
Long enough to have seen a few technology revolutions.
And curious enough to be looking forward to the next one.
BXO. Still building what’s next.